Hotel Operations Manager (m/w/d)

We're on the hunt for a passionate Hotel Operations Manager who loves taking charge, inspiring people, and shaping unforgettable guest experiences in a place where creativity meets comfort. This is your chance to lead with personality, drive innovation, and truly make your mark in one of Frankfurt's trendiest lifestyle hotels.

• Lead and empower your team through coaching, feedback, and a positive, dynamic spirit.
• Keep operations smooth with smart planning and a creative, solution-driven mindset.
• Take charge of daily business-support your team, lead briefings, and stay hands-on.
• Bring our vibrant spirit to life and ensure style and quality in every detail.
• Recruit and develop top talent with the Hotel Manager.
• Oversee closings, inventories, payroll prep, and F&B orders with precision.
• Ensure full compliance with HACCP, safety, and fire regulations.
• Create memorable guest experiences, handling feedback with empathy and charm.

• Hold completed training in hospitality or gastronomy and/or a degree in hotel or business management.
• Have proven experience in an operational leadership role within the lifestyle hotel or catering world.
• Know your way around POS, PMS, and hotel management systems.
• Are a motivating, charismatic leader with an authentic, loyal, and hands-on nature.
• Have warm and confident communication skills that inspire both your team and guests.
• Respond to every situation with confidence, positivity, and your signature charm.