Partner Sales Executive

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today, we power billions of conversations with brands you know and love. We are on a mission to simplify the complexity of business and make it easy for companies and customers to create connections. Our customer experience software unlocks the power of billions of interactions, enabling businesses to build rich, meaningful relationships with their customers.

• ## About the Role
• As a Senior Partner Sales Executive, you will be a critical part of Zendesk's growing Partner Sales Team, driving growth initiatives across EMEA. You will leverage exceptional presentation, leadership, go-to-market, relationship, and execution skills to convey Zendesk's value proposition to executives, sales, and technical sales teams.
• You will collaborate closely with direct and partner marketing, partner enablement, and partner team peers to ensure successful lead sharing, execution of marketing programs, and focus-generating activities. This role holds accountability for partner-sourced and incremental revenue.
• ## Role Responsibilities
• Self-starter mentality, able to be managed remotely with lower levels of day-to-day supervision
• Ownership of named accounts or a defined territory of existing and target partners
• Ramp existing revenue-generating partners
• Locate, recruit, ramp, and manage new revenue-generating partner relationships
• Develop and leverage executive partner relationships to grow Zendesk mindshare across all levels of the partnership
• Understand partner business value and how Zendesk adds to it
• Generate product knowledge, enthusiasm, and passion for Zendesk's offer
• Maintain and execute against quarterly business and partner Go-To-Market (GTM) plans
• Work with Partner Marketing to develop and oversee marketing and incentive programs that fill the top of the sales funnel
• Along with Partner Enablement, you will guide partner enablement trainings
• Facilitate communications and deal flow between partners and Zendesk direct sales teams
• Collaborate with your peers and Partner leadership to support the overall growth of our Partner program by bringing your ideas, experience, and accountability to the workday
• Think and act as the General Manager of your territory
• Expect to travel 30% of the time

• Successful candidates will possess deep experience with subscription (SaaS) models, exhibit a robust nature, strong critical thinking, executive presence, a 'can-do' attitude, entrepreneurial spirit, and extensive experience managing partners. Are you ready to join the Zendesk Partner team?!
• 10 years or more of experience in direct and/or indirect (Partner) software sales, with 5 years in SaaS
• Excellent interpersonal and communication skills (verbal and written) including outstanding video conference and event presence
• Quota carrying experience with a track record of over-achieving sales targets
• Proficiency with various software applications programs, including: Google Apps, CRM, Docs, Spreadsheets, Presentations etc.
• Tenacity, drive, and motivation to be a top performer who exceeds expectations
• Proficient in creating business plans with C-level stakeholders that guide and ensure successful execution with partners as well as internal stakeholders
• Significant experience selling within the software/SaaS industry
• Self-motivated and accountable with a tenacious work ethic to over-achieve targets and find innovative solutions to obstacles
• Must be flexible and comfortable working in a fast-paced, high-growth, and collaborative environment
• Knowledge of a sales methodology (i.e. Sandler, Challenger Sales etc.) a plus; ability to coach others throughout a sales cycle and experience with forecasting
• Strong analytical skills; experience building reports and dashboards, working with BI tools a plus
• Bachelor's degree
• Fluency in English and German required; other regional languages an advantage