Head of Retail & CPG - Process Optimization

We're Celonis, the global leader in Process Intelligence technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing AI, data and intelligence at the core of business processes - and for that, we need your help. Care to join us?

The team:

The Celonis Retail & CPG Industry Practice is at the forefront of solving the industry's most critical business challenges. With +100 Celonauts operating across our footprint of global accounts, the Industry practice combines GTM, product and engineering into a cohesive ambition and strategy to help our clients achieve unparalleled value through our software. Tasked with scaling outcomes from the account level to the industry level, the team is defining, building and scaling products that are transforming how the most influential Retail & CPG companies run their business.

About Us:

Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry-leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It's system-agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realize significant value across the top, bottom, and green line. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.

Get familiar with the Celonis Process Intelligence Platform by watching this video.

• The role:
• As the Head of Retail & CPG, you will be responsible for leading the vision, strategy and execution of our Retail & CPG Industry Practice. You will own the outcome of the Industry Practice - working with GTM, product, AI, engineering teams, and external partners to build and scale software solutions that are at the heart of the Retail & CPG industry's processes.
• You will be the face of our Retail & CPG industry internally and externally, and responsible for the success of the global community of clients, Celonauts, and partners.
• The work you'll do:
• An extremely high level of autonomous leadership and entrepreneurship is required to succeed in this role. You must thrive as a leader within a nebulous problem space, moving seamlessly between sales, scoping, product and customer interactions and bringing the wide range of stakeholders along this journey. A bias towards action and build-first approach will be needed to lead in this fast-paced environment.
• You will be expected to:
• Define the vision for Celonis Retail & CPG industry practice and translate this into a strategy and prioritised set of actions for the team.
• Build and lead a cross-functional industry team across Value Engineering, Sales, AI Builders and define the processes/structure required to accelerate our impact within the industry.
• Work side-by-side with customers to align our Retail & CPG solutions against their business strategy
• Closely collaborate with leaders from our Product, Engineering & GTM organizations to inform future product development based on customer feedback.
• Identify and package scalable use cases across the Celonis platform, driving innovation and expanding our offerings
• Enable internal teams and partners to help them position and deploy Retail & CPG solutions

• *
• Proven record of building and leading a cross-functional team building software solutions against strategic Retail & CPG industry problems
• High degree of entrepreneurship with experience of building in a 0 -> 1 environment
• Excellence in public speaking and external presentation
• Proven experience developing software solutions for enterprises, with a strong portfolio showcasing successful use cases solving real-world problems.
• Strong communication and collaboration skills, with the ability to translate complex concepts into actionable insights for a wide array of stakeholders (from the board room to the end user).