Working Student - OCC Team

The Officials Contact Center & Digital Mailroom is a team in the Operations department of N26. It distributes inquiries from various stakeholders and channels to the responsible teams, detects synergies and implements improvements in collaboration with the expert teams.

We are now looking to hire a Banking Operations Working Student - OCC & Digital Mailroom, that will assist the team in their daily business operations. You will also get great insights in one of Germany's most challenging and thriving fintech's while supporting almost every department in the company.

N26 has reimagined banking for today’s digital world. Technology and design empower everything we do and it’s how we are building the global banking platform the world loves to use.

We've eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and supreme savings. Giving people the power to live and bank their way is what gets us out of bed in the morning and inspires the work that we do.

We are headquartered in Berlin with offices in multiple cities across Europe, including Vienna and Barcelona, and a 1,500-strong team of more than 80 nationalities.

• About the opportunity
• In this role, you will:
• Support the process of sorting incoming mail and preparing outgoing deliveries of documents to be digitised by an external partner.
• Process incoming digital inquiries and forward them to their team of pertinence.
• Process incoming physical mail from branch office locations across Europe.
• Assist the team in defining the correct internal responsibilities for certain types of documents.

• You are confident with your friendly and communicative nature and have a reliable and solution-oriented way of working.
• German and English fluency in both verbal and written communication is a must. Other languages like French, Italian or Spanish would be a plus.