Senior Backend Engineer

Caplena is an award-winning Swiss tech start-up. It is *the* AI tool to extract insights from feedback, wherever it may come from - helping customers to get from texts to real insights, with ease and in no time. Caplena's vision is to become the single place of truth for feedback, where customer-centric companies go to understand the needs, wishes and pain points of their customers.

We're looking for curious minds who are eager to write world-class software . You will become an integral part of our hands-on & fun team (25 people) and have a big impact on the future development of our software. We are fast-growing with close to 200+ active customers in more than 16+ countries across a multitude of industries including some big names like Lufthansa, Kia and DHL .

• Responsibilities
• As part of the backend team, you will work in close collaboration with the team lead, the founders and our talented (entirely in-house) developer team to:
• Develop new features (e.g. integrations with other apps, new internal & public API endpoints)
• Enable our application to discover interesting trends and statistics in our data
• Infuse AI into every part of our app (it's already in a lot of places ofc)
• Improve our agent and chatbot
• Improve performance of endpoints (we're dealing with 1M row queries )
• Fix bugs 🪲. Which of course never happens

• Master's degree in Computer Science, Software Engineering, Data Science, related field or equivalent practical experience
• At least 2 years of professional experience in building backend systems with Python and solid knowledge of SQL Databases
• First experience building applications that leverage GenAI
• Solid foundations in Data Science and statistics
• Strong analytical skills and knowledge of datastructure and algorithms
• You are familiar with web APIs (mostly REST)
• Performance issues are challenges you indulge in, not something you dread
• Track record of getting features shipped for customer-facing applications
• Solid written communication in English; German not required but a plus
• Located in an EU country or Switzerland
• Fast learner, with a resourceful and independent mindset
• Upbeat team player
• Bonus:
• You have knowledge of Django and / or Django Ninja
• Some experience with Kubernetes
• Cloud Devops exposure (we're on GCP)
• Experience with Clickhouse is a plus