Senior Content Designer

We're looking for a Senior UX Content Designer to join N26’s UX team.

The UX team

N26 has reimagined banking for today’s digital world. Technology and design empower everything we do, and it’s how we're building the global banking platform the world loves to use.

We are a multidisciplinary team of 40+ talented individuals, who practice Product Design, User Research, UX Content Design, and Design Operations. Most of us are distributed across various cross-functional teams, looking after different product verticals. We're part of the larger Product & UX organization, and are mainly based in Berlin and Barcelona.

Who we are

N26 has reimagined banking for today’s digital world. Technology and design empower everything we do and it’s how we are building the global banking platform the world loves to use.

We've eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and supreme savings. Giving people the power to live and bank their way is what gets us out of bed in the morning and inspires the work that we do.

We are headquartered in Berlin with offices in multiple cities across Europe, including Vienna and Barcelona, and a 1,500-strong team of more than 80 nationalities.

• The opportunity
• In this role, you’ll join a cross-functional team and shape the overall content experience to help our customers achieve their financial goals.
• You'll also collaborate on content strategy tasks alongside our UX Content Design Team (currently 3 members). This includes developing content systems, frameworks, and scalable tooling to empower other teams and ensure content quality and consistency.
• The role
• In this role, you will:
• Join our multilingual UX Content team, reporting to a Design Manager.
• Actively contribute to driving the discipline's strategy, standards, and adoption across N26.
• Collaborate with your colleagues from UX, Product, Legal, and Engineering, and other teams to design user-centric, clear, inclusive, and accessible microcopy.
• Design the end-to-end content of a project, working from initial concept and discovery through final delivery and iterations.
• Identify areas to optimize and standardize content flows in English.
• Conduct content audits in French, together with the Localization team.
• Help maintain and onboard new stakeholders to our Content Design System and localized style guides.
• Partner with Marketing and Localization to ensure consistent voice and tone across all touchpoints.
• Advocate for the value of Content Design within the organization.
• Explore and contribute to projects leveraging AI and Localization tools to scale and improve our process.

• You have at least 5 years experience as a UX content designer, fintech knowledge is a plus.
• You're very familiar with UX best practices, and fully understand the value of listening to users and looking at data when making content decisions.
• You have excellent writing proficiency in English and French, and know how to make content relevant for specific audiences.
• You’re a systems thinker, and show an interest in Content Design systems, Content Operations and AI to create content scalable solutions.
• You know how to add value at each stage of the design process, and your portfolio proves it.
• You thrive working on multiple exciting and innovative projects with different scopes and stakeholders.
• You empathize with the people you work with, as much as you empathize with users.