Manager Omnichannel Digital Strategy Medical Affairs (m/f/d)

Are you ready to make a meaningful impact in the fight against HIV? ViiV Healthcare is a company 100% focused on HIV that is majority owned by GSK, a global biopharma organization. As an employee of ViiV, you are part of a team united by a clear mission to leave no person living with HIV behind. Additionally, through our shareholder relationship with GSK, you have access to a range of shared benefits and career development opportunities.

At ViiV Healthcare, we will not rest until we leave no person living with HIV behind. Until the 40 million people living with HIV is down to zero, we will continue searching for new ways to limit the impact of HIV.

We are the only pharmaceutical company solely focused on combating, preventing, and ultimately eradicating HIV and AIDS. At ViiV Healthcare, we do things differently. Born out of a partnership between GSK and Pfizer in 2009, with Shionogi joining in 2012, we are determined to help end the HIV epidemic. We are guided by our mission to leave no person living with HIV behind and it is this mission that unites our employees located across the globe. We combine expertise in research, manufacturing, policy and more to push the boundaries of what people think is possible in HIV treatment and care

• About the Role We are seeking a Manager Omnichannel Digital Strategy Medical Affairs (m/f/d) to play a pivotal role in shaping and executing our digital omnichannel strategy, empowering the Medical Affairs team to deliver impactful, customer-centric scientific communications and medical education initiatives. This is your chance to help us advance our mission of getting ahead of disease together while growing your career in a dynamic and purpose-driven environment.
• What You'll Do: As a key contributor to our Medical Affairs team, your responsibilities will include: Strategic Omnichannel Planning: Develop and execute omnichannel strategies to enhance engagement with healthcare professionals (HCPs) and stakeholders.
• Digital and AI Integration: Lead the implementation of cutting-edge digital and AI tools/platforms to support Medical Affairs activities and drive organizational transformation.
• Content Development: Collaborate cross-functionally to co-create scientific content, ensuring alignment with our Global Medical Omnichannel strategy.
• Data & Analytics: Implement feedback loops and AI-assisted analytics to continuously refine content strategies. Utilize AI modeling and real-world data to anticipate HCP knowledge gaps, emerging trends, and engagement opportunities, proactively delivering value.
• Cross-Functional Collaboration: Drive strong cross-functional collaboration to align digital, omnichannel, and AI activities, ensuring consistent and well-timed engagement across teams.
• Compliance Excellence: Ensure adherence to medical governance and regulatory standards in all digital activities.

• What We’re Looking For: We’re seeking professionals with the following qualifications to help us achieve our goals:
• Basic Qualifications:
• Digital/data/tech expertise preferably in the pharmaceutical sector
• Educational Background:
• Bachelor degree or higher in in a technical or analytical field relevant to healthcare.
• Alternatively a degree in a Life Sciences.
• Skills:
• Digital Tools Knowledge: Strong understanding of healthcare-related (AI) digital tools, platforms, and strategies.
• Strategic Thinking: Passion for customer-centric medical communication, with the ability to translate insights into personalized engagement across the HCP journey.
• Organizational & Communication Skills: Proven ability to manage multiple priorities effectively.
• Language Skills: Fluency in German and English, both spoken and written.
• Preferred Qualifications:
• Minimum of 3 years of experience within the pharmaceutical industry.
• Analytical expertise to interpret data and derive actionable insights to optimize omnichannel strategies.
• Experience with CRM systems (e.g., Veeva Vault) and the ability to evaluate and improve their application in Medical Affairs.
• Strong stakeholder management and persuasion skills, ensuring successful collaboration at local and global levels.