Management Assistants and Business Process Assistants

We are seeking to fill several Management Assistant and Business Process Assistant roles in various ECB business areas. As part of this selection process, we plan to establish a reserve list of candidates who may be considered for identical or similar positions over a period of 24 months, in line with future organisational needs.
The ECB is the central bank responsible for the euro, the currency shared by 20 European Union Member States. The ECB's main task is to maintain the euro's purchasing power and hence preserve price stability in the euro area. In addition, the ECB, in cooperation with national supervisors, is responsible for ensuring that European banking supervision is consistent and effective.

• In your role as Management Assistant or Business Process Assistant, you will work as part of a team to provide administrative support to managerial and operational staff. You will be responsible for coordinating tasks and projects with senior management and units both within your business area, as well as across the rest of the ECB.
• Your role As a Management Assistant or Business Process Assistant you will:
• provide administrative and secretarial support to management and staff, which may include assisting with the running of various business processes (e.g. monitoring central inboxes, creating and coordinating workflows, liaising with internal and external stakeholders);
• organise meetings, conferences and events;
• manage calendars and business travel arrangements, help process expense claims and maintain stocks of office supplies;
• support your unit's financial/budgetary processes and contribute to budget planning;
• assist with human resources processes for your unit (e.g. recruitment, on-boarding and training);
• manage the flow of information, handling internal and external emails and telephone calls;
• manage your unit's document management workspace.
• The position offers you excellent opportunities to learn about and administer key processes and systems at the ECB, while supporting diverse teams in the smooth implementation of their daily activities.

• Qualifications, experience and skills Essential:
• relevant vocational training or equivalent (such as a university degree) in accounting, public administration, business administration, law, human resources, finance, information technology, communications or another relevant field (see How you can join us for details on equivalences);
• in addition to the above, a minimum of two years' professional experience in the field of administrative support;
• professional experience working for an international public institution or an international private sector company;
• professional experience in organising onsite and virtual events, conferences or high-level meetings;
• advanced user knowledge of MS Word, PowerPoint and Outlook and intermediate knowledge of Excel;
• professional experience in archiving systems and data management;
• an advanced (C1) command of English and an intermediate (B1) command of at least one other official language of the EU, according to the Common European Framework of Reference for Languages.
• You are recognised as someone who supports others proactively. You work constantly to improve your own output and you learn willingly from other people's diverse perspectives. You signal any need for change by explaining it and proposing alternative solutions. Your strong capacity for analytical thinking enables you to work with incomplete information and you deliver in line with stakeholder needs.
• You are motivated to contribute to the ECB's mission, to serve the citizens of the EU as a member of a public institution and to work with colleagues from all over Europe. You are motivated to be part of our team and to develop and use your skills and competencies to achieve the aims of this position.